FAQ
Have questions in mind?
See our FAQs below
What Is The Red Zipper For?
When filling your bean bag, you’ll notice a red string on the inner cover zipper.
Option 1: Cut the string – This will lock the zipper permanently, preventing it from being opened accidentally. It’s the safest choice if you want to avoid spills and keep children secure around the bean bag.
Option 2: Keep the string intact – Leaving the string uncut means the zipper can still be opened in the future. This is useful if you’d like the option to adjust or refill the inner beads later on.
Choose the option that best fits your needs — whether it’s maximum safety or the flexibility to refill.
How Often Do I Refill The Cloudy Mellow?
Typically, every 1–2 years depending on usage. If it starts feeling a little flat, a quick top-up will do the trick.
You can purchase your bean bags filling locally or simply contact us.
How Do I Clean My Cloudy Mellow
All of our covers are machine-washable—just unzip and toss in the wash on a gentle cycle. For spot cleaning, use a damp cloth and mild soap.
Please Red Wash Label for more information.
Can I Track My Order?
Yes! As soon as your order ships, you’ll receive a tracking number via email so you can follow your bean bag’s journey to your door.
Does The Cloudy Mellow Bean Bag Come Pre-filled?
Yes, all our bean bags come pre-filled. Filled with our special high density beans, you can feel the mellow.
Do You Sell Other Sizes?
For now we only sell a single size.
However we have the Cloudy Mellow mega, leg-rest & backrest are coming back. We're currently restocking, get excited!.